Deciding to acquire a PMP certification is great and promising. However, studying for the exam can quite tricky and complicated. When you are preparing for the PMP exam, you will come across two major concepts on “Quality”.

One of them is quality control. There are several things the control quality monitors. Therefore, it is important to follow a proven PMP study guide.

Before that, you need to understand what quality control is under the PMP. You will not find a proper definition in the PMBOK guide. This article is just for that.

What Does Control Quality Monitor?

Quality control is an integral part of the PMP exam. It monitors the execution of a project and ensures a quality result. Therefore, the process will analyze the overall performance of a project. From that, any necessary changes can be recommended.

The quality control is a tool of quality management. The process also monitors the quality of products and services offered by a party. After assessing everything, the project manager recommends any alteration to the product, service, or activity.

As a result, it is important to understand and utilize the concepts related to quality management. Several things depend on a project manager’s decision on the quality of the project, product, or service.

Benefits of Quality Control

There are 4 major benefits of quality control. These are as follows:

  • Firstly, you can identify and mark the causes behind a poor result of any project through quality control. This will enable a project manager to undertake projects with prior precautions. You can also eliminate unproven processes towards the completion of a project.
  • Secondly, you can validate the demands of stakeholders. This will enable you to create a process for the completion of the project that is suited to everyone’s best interest.
  • Thirdly, once you figure out the stakeholder’s demands, you can decide how much of it can be delivered. This involves identifying and measuring the key resources of the project.
  • Finally, you can recommend necessary alterations to the project steps, resource allocation, budget. These can also be actions to eliminate any prospective problems that may arise during the activity period.

Tools of Quality Control Process

There are 3 tools that can be used in the process of quality control. These are- Inspection, Statistical Sampling, and the 7 Basic Tools of Quality.

  • The inspection technique is used in checking the overall process deliverable. This technique is also used in creating a match between the requirement and the product, service, or project.
  • The statistical sampling is a process where you measure the actual quality of the product or service. For that, you use a batch as a sample and check their quality to determine the quality of the whole set.
  • Lastly, the seven basic tools of quality are- control chart, scatter diagram, histogram, cause-and-effect analysis, checklist, flowchart, and Pareto diagram. The tools can be used in 2 ways. On the one hand, the tools can be of great assistance towards finding the defects. Besides, they can find the reasons behind those defects so a project manager can take that necessary further decision.

PMP Study Guide to Quality Control

The study guide to quality control is related to your study of PMP ITTO. There is a specific ITTO chart that you should know and memorize to understand and make the proper decision on quality control.

The first one is the input. It is the resources you invest in the initiation of the project. Some of the variables that you should understand are Project Management Plan, Quality Metrics, Quality Checklist, Deliverables, Project Documents, and Organizational Assets.

Next comes the tools of a project. You can mix the Tools and Techniques together to figure out the resources you have in your hand to complete the best quality project. In total, there are 7 basic quality tools that you should memorize. In addition to this, you should understand the statistical and inspection processes. Moreover, you should know how to request a review for a change recommendation.

Finally, you can figure out how to assess the quality of the output. The best quality output will have good scores in the Quality Control Measurements. The output with the best quality will also be deliverable and go through enough changes. Moreover, the end result can be documented so that it can be used further for other projects.


Becoming a professionally certified project manager has its own perks. One of the key things to know is what does control quality monitors in the completion of projects. You can follow the PMP study guide to assist in your preparation for quality management.

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